Posts Tagged ‘connectedness’

PETER SHANKMAN | How to Win Over Customers, Clients and Employees #005

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Peter Shankman, is an author, a consultant, and an entrepreneur with three companies and multimillion dollar exits under his belt (founder of HARO). We discuss the importance of customer service, how we all expect to be treated like crap, and how companies can succeed simply be doing just a little bit better than what customers expect. “You don’t have to find your inner tiger, just suck a little less…”